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Privacy Policy

Last updated: April 2026

At Labexe, we take your data privacy seriously. This policy explains how we collect, use, and protect information when you use our LIMS platform.

1. Data We Collect

We collect information necessary to provide laboratory management services, including:

  • Account information (name, email, organization)
  • Laboratory data (samples, results, test configurations)
  • Technical data (IP addresses, browser types, usage patterns)

2. HIPAA & Healthcare Compliance

For our clients handling Protected Health Information (PHI), we comply with HIPAA and other local healthcare data protection regulations. We act as a Data Processor for the patient information you upload.

3. Data Security

Your data is encrypted at rest and in transit using industry-standard AES-256 encryption. Access is strictly controlled through multi-factor authentication and role-based permissions.

4. Contact Us

If you have questions about this policy, please contact our Data Protection Officer at [email protected].