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Privacy Policy

Last updated: April 2026

At Labexe, we take your data privacy seriously. This policy explains how we collect, use, and protect information when you use our Hospital Management System (HMS), LIMS platform, and Paperless Patient Health App.

1. Data We Collect

We collect information necessary to provide hospital management and digital patient record services, including:

  • Account information (hospital name, email, doctor/patient organization)
  • Hospital & Clinical data (OPD/IPD records, diagnostic samples, prescriptions, billing)
  • Patient Health Vault data (encrypted digital medical history, family profiles)
  • Technical data (IP addresses, browser types, usage patterns)

2. HIPAA & Healthcare Compliance

For hospitals, clinics, and laboratories handling Protected Health Information (PHI), we comply with HIPAA and local healthcare data protection regulations. We act as a Data Processor for the patient information you upload.

3. Data Security

Your data is encrypted at rest and in transit using industry-standard AES-256 encryption. Access is strictly controlled through multi-factor authentication and role-based permissions.

4. Contact Us

If you have questions about this policy, please contact our Data Protection Officer at [email protected].